What
is a Virtual Server?
MOBBWEB
specializes in virtual servers which means that you can find a
home for your web site on our web servers and establish a presence
on the Internet regardless of your needs. We help you register
your own domain name, which will become your unique address on
the World Wide Web. Since e-mail can be addressed to your domain
(eg. WWW.YOURNAME.COM ) you will not have to announce a new email
address if you change internet access providers. And, with a domain
name you can transfer your web presence at any time and never
lose your identity since you can take your www.yourname.com with
you. MOBBWEB allows you to start small and scale upward to whatever
server and bandwidth combination fits your needs. Our customers
range from small businesses to large corporate clients. MOBBWEB
server architecture is the most robust and flexible in the industry.
Customers use their MOBBWEB server solutions for e-commerce, on-line
auctions, chat forums, virtual postcards, polls and surveys, live
audio and video, secure conferencing, market research, banner
advertisements, shopping carts, email (virtual post offices),
classified ads, databases, search engines, on-line stores and
malls and much more.
Will
I be able to access my domain name with or without the WWW?
Yes,
you will be able to access the domain name with or without the
WWW in front. Many web hosting providers do now provide this capability.
For example, you can access the domain name "mydomain.com" by
going to "www.mydomain.com" as well as "mydomain.com".
Do
you offer dial-up internet access?
Yes. MOBBWEB offers nationwide dial-up access to the internet.
Do
you support MS Frontpage extensions?
No,
at this time MOBBWEB does not support MS Frontpage extensions.
Can
I upgrade my server space?
Yes.
Visit our Services and Prices page
for more info or email: estimate@mobbweb.com.
Can
I check domain name availability?
Yes.
You can check domain availability
direct from our web site.
Does
MOBBWEB handle domain registration?
MOBBWEB will register new domain names. If you have an existing
domain we will fill out and send you a modify domain name template.
When the transfer is complete there is a 72 hour propagation period
where visitors could go to either site. At the end of the 72 hours
you should contact the previous host to have them delete the old
domain from their records and update their DNS record. If you
use this same provider for your Internet access you will not be
able to access your domain site at mobbweb.com until they update
their DNS. During the propagation period persons accessing your
site will be going to both sites until all are eventually accessing
the new site hosted by MOBBWEB. The process should be seamless.
Can
I transfer an existing domain name to MOBBWEB?
Yes. Whether you place an order by telephone or via our online
order form, be sure to specify that you are requesting a transfer
and NOT a new domain. You should keep the service at the present
site while waiting for the transfer to be complete. We will provide
you with a temporary IP address so you can mirror the site on
our server. All email and web pages will still be accessed from
your current site until propagation is complete. If you experience
difficulities getting your domain name modified you can contact
us for further assistance.
How
long does it take before my domain name is active?
Once your domain name has been registered (or transferred, if
applicable), it usually takes about 72-hours before it is active.
All internet providers must update their records (DNS tables)
to reflect new site locations. This is called propagation.
What
is the fee for domain registration ?
MOBBWEB
will register your domain for you through a fully accredited ICANN
Registrar
MOBBWEB registers
a NEW domain for you (when you order a new virtual server) $35.00
annually* *Contact MOBBWEB for domain registration deals. 207-664-2554
Does
MOBBWEB limit the number of hits I can receive each month?
No. Our experience has shown that 300 to 500 MB/month is more
than enough data transfer for 90 (+)% of all websites and we use
it as a bench mark. Depending on the quantity and size of your
files, 1000MB could support many thousands of hits per week.
How
do I transfer files to my web site?
Files must be transferred to the web server via File Transport
Protocol (FTP). If you have a PPP internet account and need FTP
software, you can download
a program for either the PC or Mac from the link above. Internet
providers such as AOL, Compuserve, and Prodigy may have a built-in
FTP interface. MOBBWEB offers unlimited FTP access.
Will
I have unlimited access to update my pages ?You
have unlimited access via FTP 24-hours a day. As such, you can
create and maintain your web pages on your own computer and upload
files to your web site at your convenience.
Can
multiple domains point to the same HTML files ?
In general, if you have more than one domain account at MOBBWEB
we can point each domain address to the same HTML files. There
is a $30.00 setup fee to mirror sites and $5.00/monthly
fee.
Can I use my account for commercial purposes ?Yes,
you can use your account for commercial purposes. The World Wide
Web has become a most efficient and cost-effective means of making
information, products and services available to the users of the
internet community. MOBBWEB Virtual Server secure processing
is available using SSL and PGP to provide an environment whereby
payment information (such as a credit card number) or confidential
information (such as a custom form) can be transmitted from web
browser to web server in an encrypted mode. Look for the solid
key for secure transaction liscencing.
Can
I resell space within my own account ?
No. MOBBWEB does not offer reseller accounts.
Do
you accept international orders ?
Yes. If desired, we can host non-US domain name extensions.
Do
you accept international orders ?
Yes. If desired, we can host non-US domain name extensions.
How
long has MOBBWEB Internet Services been in business ?
MOBBWEB has been in business since 1999
and is serving many active clients.
What
contract and payment terms are available?
We
bill in monthly increments and do not require a minimum contract
beyond the initial set-up and first month fee. We accept MasterCard,
and Visa as well as personal and business checks.
Do
you offer technical support to customers ?
Yes. You can email us at
support@mobbweb.com and we will respond as quick as possible.
How
long does it take to set up a new account ?
Orders
for servers will be configured within 48 hours, and most times
will be done the same day. Once an account is set up we can send
a notice via email including a userid, password, and FTP information.
You can begin uploading files to your new web site immediately.
How
do I place an order ?
You can place an order for a Virtual
Server account directly from our web site or fax ((207) 667-4704)
24 hours a day or by calling (207) 664-2554 between the hours
of 8 am to 1 pm & 7 pm to 11 pm Monday through Friday, and
Saturday 9am to 4pm (Eastern Time). If you have presales
questions you can email Mikeor ,
Bill.
What
do the errorcodes mean?
- 100 Continue
- 101 Switching
Protocols
- 200 OK
- 201 Created
- 202 Accepted
- 203 Non-Authoritative
Information
- 204 No Content
- 205 Reset
Content
- 206 Partial
Content
- 300 Multiple
Choices
- 301 Moved
Permanently
- 302 Moved
Temporarily
- 303 See
Other
- 304 Not
Modified
- 305 Use
Proxy
- 400 Bad
Request
- 401 Unauthorized
- 402 Payment
Required
- 403 Forbidden
- 404 Not
Found
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- 405 Method
Not Allowed
- 406 Not
Acceptable
- 407 Proxy
Authentication Required
- 408 Request
Time-Out
- 409 Conflict
- 410 Gone
- 411 Length
Required
- 412 Precondition
Failed
- 413 Request
Entity Too Large
- 414 Request-URI
Too Large
- 415 Unsupported
Media Type
- 500 Server
Error
- 501 Not
Implemented
- 502 Bad
Gateway
- 503 Out
of Resources
- 504 Gateway
Time-Out
- 505 HTTP
Version not supported
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What
type of encryption algorithm do I use for PGP(tm)?
MOBBWEB
supports DSS/Diffie-Hellman encryption. For more information on
PGP and other Security issues contact a sales representative.
How
can I tell if my account has been disabled
You will be able to tell your account has been disabled by the
Document Containts No Data error message when you access your
site.
It will look like the following:
in Netscape.
in IE.
If
you see ether of the above you will need to contact our accounting
department at (207-664-2554) 8am to 1pm EST M-F.
Your account still exists, It has only been disabled for the browsers.
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